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Writer's pictureGreg Mullen

Change Management: Consciousness Raising via Four Categories of Change Processes

Transformative change of belief-driven behavior depends on an emotional connection to a desired goal while proactively addressing cognitive biases.


The emotional connection must be aligned with an identity or community that is inherently valuable and does not initially trigger cognitive biases that increase resistance to changing an undesired behavior. A powerful illustration of this can be found in the film Inception, specifically the scene where Mr. Charles (played by Leonardo DiCaprio) is introduced to Robert Fischer (played by Cillian Murphy) as a gambit designed to initiate a sequence of belief-changing actions.


[Nolan, C. (Director). (2010). Inception [Film; Screenshot]. Warner Bros.]


  1. Identity and Community


Building an emotional connection begins with aligning the change with the individual's identity and community. In Inception, Mr. Charles is introduced to Fischer in a way that makes Fischer believe Mr. Charles is an ally within his own mind. By appearing to be part of Fischer's identity and inner community, Mr. Charles gains Fischer's trust, making it easier to influence his beliefs. Similarly, in real-life change processes, introducing stories and examples from relatable and respected individuals within an individual's community can help create a sense of belonging and motivation. When individuals see themselves as part of a community that values and practices the new behavior, the change becomes less daunting and more appealing.


  1. Self-Efficacy


Self-efficacy, or the belief in one’s ability to succeed in specific situations, is crucial in the precontemplation stage. One aspect of precontemplation is self-doubt in one's capacity to make and sustain a particular change in belief and behavior. In the movie, Mr. Charles subtly empowers Fischer by suggesting that Fischer has a strong capacity to resist and manipulate the invaders in his mind, thus boosting his self-efficacy. Similarly, addressing self-efficacy in real life involves providing support, resources, and small, manageable steps that build confidence. Techniques such as motivational interviewing can help individuals recognize their strengths and past successes, reinforcing the belief that they can overcome obstacles. Providing clear, achievable goals and celebrating small wins can significantly enhance self-efficacy, making the change process seem more attainable.



  1. Decisional Balance


Decisional balance involves weighing the pros and cons of changing versus maintaining the status quo. In the film, Mr. Charles helps Fischer reconsider his views about his father and the future of his company by presenting a skewed, yet persuasive, balance of pros and cons. This nudges Fischer to reevaluate his existing beliefs. Facilitating an honest and balanced assessment in real life helps individuals see the potential positive outcomes of changing their behavior while acknowledging and addressing their concerns. Techniques like cognitive-behavioral strategies can be used to challenge and reframe negative thoughts, helping individuals develop a more balanced view of the change process. This approach helps to reduce resistance and opens the door to considering the benefits of change.


  1. Value Proposition


Presenting a compelling value proposition involves clearly articulating the benefits of the change in a way that resonates with the individual's values and priorities. In Inception, the team frames the idea of dissolving his father's company in a way that aligns with Fischer's desire for independence and forging his own path. This reframing makes the idea more appealing to Fischer. In real-life change processes, understanding what matters most to the individual and framing the change in those terms is crucial. For example, if health and family are important values, the benefits of a behavior change could be framed in terms of improving health and being able to spend more quality time with loved ones. By linking the change to their core values, the individual is more likely to feel motivated and see the change as worthwhile. Additionally, addressing potential cognitive biases that may distort their perception of the value proposition ensures a clearer and more accurate understanding of the benefits.


Shifting out of precontemplation does not guarantee immediate action.

"Raising Consciousness" is a strategy that specifically addresses the precontemplation stage and requires a multi-faceted approach that connects emotionally and cognitively with the individual. By aligning the change with their identity and community, enhancing self-efficacy, facilitating a balanced assessment of the pros and cons, and presenting a compelling value proposition, individuals are more likely to move towards contemplating and eventually embracing the desired change. However, it is essential to recognize that shifting out of precontemplation does not guarantee immediate action. Instead, it may only result in the individual's perspective entering the contemplation or preparation stage of change. Addressing each stage of change appropriately is necessary for meaningful transformation of deep-rooted beliefs and behaviors. The scene in Inception where Mr. Charles initiates belief-changing actions in Fischer serves as a vivid example of how these processes can be strategically employed to influence change, while also reminding us that each step in the journey requires careful consideration and support.


By applying these processes, K-12 education can evolve to better meet the needs of 21st-century learners.

Finally, as an educator and instructional coach, I believe that connecting the strategy of "Consciousness Raising" and the four categories of change processes to education reform, particularly in K-12 schools, can yield profound impacts on both educators and students. By aligning with the identity and community of educators who are committed to fostering innovative and inclusive learning environments, we can create an emotional connection that resonates deeply. Enhancing self-efficacy among teachers and administrators through professional development and peer support empowers them to embrace and implement new teaching methodologies confidently. Addressing decisional balance by weighing the pros and cons of traditional versus progressive educational practices helps stakeholders make informed decisions that prioritize student outcomes. Lastly, presenting a compelling value proposition that highlights the long-term benefits of adopting reforms such as project-based learning or digital literacy initiatives can motivate schools to undertake these transformative changes. By applying these processes, K-12 education can evolve to better meet the needs of 21st-century learners, ensuring that students are equipped with the skills and knowledge necessary for future success.


Greg Mullen

July 13, 2024




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